We are looking for world-class talent to join a crack team of engineers, product managers and
designers. We want people who are passionate about creating software that makes a difference to
the world. We like people who are brimming with ideas and who take initiative rather than wait to
be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard
problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on
the success of the company.
What you'll do as Customer Service Representative?
● Maintain a positive, empathetic, and professional attitude toward customers at all times
● Resolve customers’ concerns and answer customers’ questions to the best of your best
ability
● Attract customers by promoting the product and company positively, answering questions
and addressing concerns as they arise
● Prepare product and customer reports by gathering data collected during customer
interactions
● Provide feedback on the efficiency of the customer service process
● Manage a team of junior customer service representatives
● Ensure customer satisfaction and provide professional customer support
Ultimately, we are looking for highly driven candidates who can develop and implement growth
opportunities in existing and new markets
Qualifications
● High school diploma, general education degree, or equivalent
● Personable, attentive and assertive
● Strong interpersonal skills
● Strong verbal communicator
● Familiar with the software used to connect with customers and gather their information
● Knowledge of applicable products and markets
What we offer:
● An exciting and passionate working environment within a young and fast-growing company
● The opportunity to work with a high performing team
● A competitive salary package
● The ability to work from anywhere in the world (assuming a stable internet connection)
● The chance of being a fundamental part of the team and make a difference